How to Sign up?

Create an account to request lab tests / consultancy.

Open the website, go to the login page, click Sign up, fill in your information, set a password, then submit to create your account.

How to log in?

Use your registered email and password.

Go to the login page, enter your registered email and password, then click Log in.

How do I request a service?

Submit a service request after logging in.

After logging in, choose the relevant service/test, fill the required information, and submit your request. The authority will review it and contact you if needed.

How does payment work?

Pay after confirmation depending on your workflow.

After your request is reviewed/confirmed, follow the payment instructions provided by the authority. Keep the receipt/reference number for verification.

When will I get my report?

Report delivery depends on test type and workload.

The delivery timeline depends on the selected test/service. You’ll be notified once the report is ready. If applicable, you may collect it from reception or receive it via the defined delivery method.

How do I verify my quotation submission?

Check your quotation status in the dashboard under My Quotations or verify via confirmation email.

After submitting a quotation request, you will receive a confirmation email. You can also check the quotation status in your dashboard under My Quotations for verification.

What test types are available at different labs?

Each lab offers different test types. During quotation submission, you can view all available tests for each lab to choose the right one for your needs.

You can check test types available in each lab when submitting a quotation. Select the lab and the required test(s) from the options provided to ensure accurate processing.

Who can I contact for faster help after submission?

For urgent assistance regarding your quotation or report, contact our support team directly at +8801769-024004 (Secretary) during office hours.

After submitting your quotation or report request, you may reach out via phone for faster assistance. Keep your quotation ID or reference number ready for quick support.